Privacy Policy

Last updated: November 2025

1. Introduction

SoVitalis is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

2. Information We Collect

2.1 Information You Provide

When you contact us through our inquiry form, we may collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Message content

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and questions
  • Provide information about our products and services
  • Improve our website and user experience
  • Comply with legal obligations

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

5. Data Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who help us operate our website
  • Legal authorities when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Slovenia. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

SoVitalis
Tržaška cesta 33
6000 Koper, Slovenia
Email: [email protected]
Phone: +386 5 629 47 83